By accessing and using the Sequence32 Platform or participating in Sequence32’s Referral Program you acknowledge and agree to be bound by these Terms, which establish a contractual relationship between you and Sequence32. If you do not agree to these Terms at any point, you must immediately cease accessing the Sequence32 Platform or participate in Sequence32’s Referral Program.
The Sequence32 Platform is not to be used by minors. By using the Sequence32 Platform you represent and warrant that you are of legal age and form a binding contract with Sequence32 as well as meet eligibility requirements. If you do not meet all requirements you must not access or use the Sequence32 Platform. Dependent on local laws of the territory, Province in which you reside, the Sequence32 Platform or part of the Sequence32 Platform may not be available to you.
We reserve the right, in our sole discretion, to modify, alter or otherwise update these Terms at any time and, by using the Sequence32 Platform or participating in Sequence32’s Referral Program after the amendment of the Terms, you are agreeing to be bound by such modifications, alterations or updates. The date on which these Terms were last amended will appear at the bottom.
On notice to you, Sequence32 may immediately terminate these Terms, at any time, for any reason.
The Sequence32 Platform services
Our Platform gives you the opportunity to order a starter kit and gather medical/dental Information about you. These are then made available for an Assigned Independent Dental Professionals (“AIDP”, “AIDPs”) to evaluate your smile, develop, and prescribe a customized clear aligner treatment plan, allowing you to straighten your smile. The Sequence32 Platform is an online based communication platform that allows AIDPs to gather Information, connect and communicate remotely with their patients based on his or her availability and Information you submit via the Sequence32 Platform.
AIDPs are independent of Sequence32 and are merely using the Platform as a way to remotely communicate with you and expand access to affordable clear aligner treatment. Sequence32 does not provide dental advice, treatment, or care. Your interactions on the Sequence32 Platform are not intended to replace your relationship with your regular dentist or other healthcare professionals. Sequence32 or any of our affiliates shall not be liable for any professional or clinical information obtained on the Platform. AIDPs are not contracted or employed by Sequence32. AIDPs and not Sequence32 are responsible for determining the eligibility of your candidacy and your requirements. AIDPs use the Sequence32 platform to provide teledentistry orthodontic services.
The content of the Sequence32 Platform such as text, video, photographs, illustrations, graphics or any other (collectively known as “Content”) are only for informational and educational purposes and do not constitute professional advice, treatment, recommendations, or diagnosis of any kind by Sequence32. Always seek the advice of your regular health professionals for any concerns regarding medical needs. Everything provided by Sequence32 is in no way intended to create a professional-patient relationship as it is defined by any law. Sequence32 does not provide professional medical or dental advice.
THE SEQUENCE32 PLATFORM IS NOT FOR ANY MEDICAL/DENTAL EMERGENCIES. ALWAYS CALL 9-1-1 IF YOU BELIEVE YOU HAVE AN EMERGENCY.
Telehealth services have certain risks and limitations, by ordering a starter kit you acknowledge these.
BY REGISTERING TO USE THE SEQUENCE32 PLATFORM, YOU ACKNOWLEDGE THAT YOU UNDERSTAND AND AGREE THAT:
- The Sequence32 Platform is a technology platform that facilitates connecting Users with AIDPs for the provision of providing teledentistry orthodontic services, that Sequence32 is not a party to the relationship between you and any AIDP. AIDPs are independent contractors who are not employed by Sequence32.
- AIDP ARE SOLELY RESPONSIBLE FOR SERVICES THAT THEY PROVIDE TO YOU.
- As with any other medical treatment, no results can be guaranteed or assured: your AIDP may determine that teledentistry orthodontic services are not appropriate for some or all your needs, and accordingly may elect not to provide you with teledentistry orthodontic services on the Sequence32 Platform.
- There are risks associated with the use of telehealth services
- The Sequence32 Platform may not permit the transmission of certain Information (e.g., poor quality images).
- The content and material appearing on the Sequence32 Platform could include technical, typographical, or photographic errors. Sequence32 does not warrant that any of the materials provided are accurate or current.
Content is for informational purposes only. It is your responsibility to discuss any Content with your general dentist or another healthcare provider prior to relying on it and any reliance on Content is at your own risk. Content may also include information provided by users, bloggers and third parties and Sequence32 does not warrant these.
The Sequence32 Platform, all Content, and rights therein, except your Information, are and shall remain our property or the property of our licensors. Neither these Terms nor your use of the Sequence32 Platform convey or grant to you any rights to use or reference in any manner Sequence32’s brand elements, company name, logo, product and service names, trademarks or services marks or those our licensors. You are not permitted to copy or otherwise reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any Content, except as expressly permitted by these Terms.
In order to use the Sequence32 Platform, including AIDP services you must register for and maintain an active personal account (“User Account”). You must be at least 18 years of age to create a User Account. You are only permitted to request services for yourself. If you are requesting services for another person you must create a user account in that person’s name and provide them access to the account, you created on their behalf. (e.g., a gift)
You are responsible for all activity that occurs under your User Account, and you agree to always maintain the security and secrecy of your User Account username and password. Unless otherwise permitted by Sequence32 in writing, you may only possess one User Account.
While using the Sequence32 Platform, you may not, and represent and promise that you will not:
- Remove or alter any copyright, trademark, brand elements or other proprietary notices.
- Replicate, alter, prepare derived work based upon, distribute, permit, lease, sell, resell, transfer, publicly display, publicly perform, transmit, stream, broadcast or otherwise exploit the Sequence32 Platform except as expressly permitted by Sequence32.
- Decompile, reverse engineer, or disassemble the Sequence32 Platform except as may be permitted by applicable law.
- Link to, mirror or frame any portion of the Sequence32 Platform.
- Cause or launch any programs or scripts for the purpose of scraping, indexing, surveying, or otherwise data mining any portion of the Sequence32 Platform, or overly inconveniencing or hampering the operation and/or functionality of any part of the Sequence32 Platform.
- Attempt to gain unauthorized access to or impair any aspect of the Sequence32 Platform, or its related systems or networks.
- Impersonate any person or entity, or otherwise misrepresent your affiliation with a person or entity.
- Use the Sequence32 Platform in a manner that violates any laws.
Sequence32 reserves the right to terminate any User’s access or use of the Sequence32 Platform at any time, for any reason. If your User Account is terminated, Sequence32 will have no further obligation to provide access to the Sequence32 Platform, except for certain situations.
We will arrange for shipment of our starter kit and our clear aligners to you. Title and risk of loss pass to you upon our transfer of our products to the shipping carrier, regardless of prepaid freight by Sequence32 or faster services paid by you. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. We will accept a return of the products you purchase and refund in accordance with our Return Policy.
If you buy products from the Sequence32 Platform, you may have a right to cancel an order if Sequence32 does not comply with the applicable consumer protection legislation. If you receive products under an order that you have cancelled in accordance with the applicable legislation, you must return the product(s) to Sequence32 unused and in the same condition as delivered, with appropriate purchasing documentation.
Sequence32 Referral Program
The Sequence32 Referral Program allows Users to earn money by referring friends to the Sequence32 Platform. The Sequence32 Referral Program allows non-Users to earn money by referring their audience members to the Sequence32 Platform.
There is no maximum amount a User or non-User can earn.
Sharing referral links: Referral links can be created by contacting us or through any relevant programs we place on our Platform.
Termination and Change: Sequence32 may suspend or terminate the Referral Program or a User’s or non-User’s participation and/or right to participate in the Referral Program at any time for any reason. We reserve the right to suspend referral links if we notice any activity that we believe is abusive or fraudulent. Sequence32 has the right but not the obligation to monitor referral activities, and to suspend accounts or modify referrals as deemed fair and appropriate. Sequence32 accepts no liability as a result of either monitoring or not monitoring referral activities.
THE SEQUENCE32 PLATFORM IS PROVIDED “AS IS”. SEQUENCE32 DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, NOT EXPRESSLY SET OUT IN THESE TERMS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, SEQUENCE32 MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE REGARDING THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY OR AVAILABILITY OF THE SERVICES REQUESTED THROUGH THE USE OF THE SEQUENCE32 PLATFORM, OR THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. SEQUENCE32 DOES NOT GUARANTEE THE QUALITY, SUITABILITY OR SAFETY OF AIDP SERVICES. YOU AGREE TO ASSUME ALL RISKS ARISING OUT OF YOUR USE OF THE SEQUENCE32 PLATFORM, AND ANY RISK RELATED TO THE AIDP SERVICES. WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.
Limitation of Sequence32’s Liability
UNDER NO CIRCUMSTANCE SHALL SEQUENCE32 BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR CONSEQUENTIAL DAMAGES, INCLUDING PROFESSIONAL NEGLIGENCE, PERSONAL INJURY, LOST INCOME OR LOST DATA, RELATED TO, IN CONNECTION WITH, OR OTHERWISE RESULTING FROM ANY USE OF THE SEQUENCE32 PLATFORM. SEQUENCE32, ITS DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS AND INDEPENDENT THIRD PARTY CONTRACTORS SHALL NOT BE LIABLE FOR ANY DAMAGES, LIABILITY OR LOSSES ARISING OUT OF: (i) YOUR USE OF OR RELIANCE ON THE SEQUENCE32 PLATFORM OR YOUR INABILITY TO ACCESS OR USE THE SEQUENCE32 PLATFORM; OR (ii) RELATIONSHIP BETWEEN YOU AND ANY AIDP. SEQUENCE32 SHALL NOT BE LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND SEQUENCE32’S REASONABLE CONTROL. YOU AGREE THAT SEQUENCE32 HAS NO RESPONSIBILITY OR LIABILITY TO YOU RELATED TO YOUR USE OF THE SEQUENCE32 PLATFORM.
No liability for computers or networks used to access your account
Sequence32 is not liable for your information stored or recorded by any computer, tablet, mobile device or any network, whether public or private, that you may use to access the Sequence32 Platform.
You agree to indemnify and hold Sequence32 (which in this Section includes its directors, officers, employees, agents, shareholders, contractors, affiliates, licensors, service providers) harmless from any and all claims, demands, losses, liabilities, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Sequence32 Platform and Referral Programs.
Entire Agreement. These Terms constitute the entire agreement and understanding of Sequence32 and you with respect to their subject matter and replaces and supersedes all prior or contemporaneous agreements or undertakings regarding the subject matter.
Governing Law. Except where prohibited by applicable law, all issues related to the Sequence32 Platform and these Terms and any disputes or claims arising from or related to are governed by the laws of Quebec and the laws of Canada applicable therein, excluding any conflict of laws which would lead to the application of any other laws. By accessing the Sequence32 Platform, you agree that any disputes or matters arising from, connected with, or related to these Terms shall be brought to the federal courts located in the City of Montreal, Quebec, however we retain the right to bring any proceeding against you for breach of these Terms in your location of residency or any other location. You waive any and all objections to the jurisdiction over you in such courts or venue in such courts.
Non-assignment. These Terms are not assignable, transferable, or to be sublicensed by you except with Sequence32’s prior written consent. Sequence32 may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.
Severability: If any provision in these terms is held to be invalid, void, or unenforceable, such provision (or the part of it that is making it invalid, void or unenforceable) will be struck and not affect the validity of and enforceability of the remaining provisions.
The words and phrases used in these Terms have the same meaning as in all other Sequence32 policies. A list of all definitions is available here.
If you have questions about the Sequence32 Platform or its use, you can contact us by sending an email to email@example.com
Last updated March 2021